This policy explains how CARDS & MOOR LTD (company number 14413086), trading as Cards & Moor, uses your personal data. We are the data controller. Registered office: Unit 1, Moorland House, 5 Moorland Villas, Yelverton, Devon, PL20 6DT, United Kingdom. Contact: +44 7441 905186 or althaki97@mail.com.
Data we collect
- Order details: name, delivery and billing address, email address, phone number (if given) and the items you buy.
- Payment: payments are made through PayPal at Shopify checkout. We never receive your PayPal login or full card details.
- Messages: anything you send us by phone, text, email, our contact form or our chat assistant.
- Website use: device and browser information, IP address and pages viewed, collected through cookies (see below).
How we use it and our legal basis (UK GDPR)
- To process, deliver and support your orders, returns and refunds: performance of a contract.
- To keep accounting and tax records: legal obligation.
- To prevent fraud and keep the website secure: legitimate interests.
- To send marketing emails, only if you opt in: consent. You can unsubscribe at any time.
Who we share it with
Shopify (our e-commerce platform), PayPal (our payment provider), our delivery carriers, email and IT service providers, and authorities where the law requires. We never sell your personal data. Some providers may process data outside the UK; when they do, appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations apply.
Cookies
We use cookies that are essential for the basket and checkout to work. Analytics and marketing cookies are only used with your consent, which you can give or withdraw through the cookie banner. See our Cookie Policy.
How long we keep it
Order records are kept for 6 years to meet UK tax and accounting rules. Marketing data is kept until you unsubscribe. Other data is deleted when it is no longer needed.
Your rights
You can ask to access, correct or delete your data, object to or restrict how we use it, ask for a copy in a portable format, and withdraw consent at any time. Email althaki97@mail.com; we reply within one month. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk, 0303 123 1113).
Changes
We may update this policy and will post any changes on this page.
Last updated: . CARDS & MOOR LTD, company no. 14413086.